The establishment of a call center is an important and challenging task for any agency.
Let us take the reins in turning your inquiries into prospective foster parents.

With 25 years of experience and a team of foster care professionals we have established a software-based screening tool to ensure prospective foster parents are properly pre-screened and not one inquiry is overlooked.

92% of the individuals we pre-screen are scheduled for an orientation/information meeting.
This is achieved in part through our lead nurturing program, where your agency will remain top of mind with prospective foster parents.

Over 42% that are scheduled for an orientation/information meeting attend. Once they are scheduled we have a follow up process to ensure they attend.

1. Email and Letter Confirmation
   • The prospective foster parent immediately receives an email and letter confirming their appointment.
   
   
2. Postcard Reminder
   • A week before the orientation/information meeting the prospective foster parent will receive a postcard with information regarding the location
   and time of the meeting.
   
   
3. Follow-up Phone Call and Email
   • We understand that life is busy and things come up. The day before the meeting the prospective foster parent will receive a phone call,
   or email if unreachable, to ensure attendance.
   • If they are unable to attend due to life’s emergencies we will schedule them up to two more times dependant on the seriousness of the inquiry
   and the reason in which they are unable to attend.

Why choose us?

1. We employ full-time foster care professionals with over 50 years of combined experience who are committed to the foster care mission.
2. We have a systemized, software-based screening tool and a process in place to ensure the majority of inquiries are turned into prospective
   foster parents.
3. Our proven-successful program ensures a cost-effective and efficient approach for you to gain the most appropriate inquiries. We already
   have the resources in place to accomplish your recruitment goals.